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Terms of service


1. Introduction

Welcome to RID Marketing ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website www.rid.marketing (the "Website") and the services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use our Services.

2. Services Description

RID Marketing specializes in providing consulting services to assist clients in appealing suspensions of their Google accounts (the "Services"). Our Services include:

  • Analyzing the reasons for account suspension.
  • Advising on compliance with Google's policies.
  • Assisting in the preparation and submission of appeals to Google.

Please note: While we strive to provide the best possible guidance, we cannot guarantee the reinstatement of your Google account, as the final decision rests solely with Google.

3. Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age.
  • You have the legal capacity to enter into a binding contract.
  • All information you provide to us is true, accurate, and complete.

4. Client Responsibilities

  • Provide Accurate Information: You agree to provide all necessary and accurate information required for us to perform the Services.
  • Compliance with Laws: You are responsible for ensuring that your business practices comply with all applicable laws and regulations.
  • Timely Cooperation: You agree to cooperate with us in a timely manner, including responding to requests for information and providing necessary documentation.

5. Fees and Payment

  • Service Fees: Fees for our Services will be agreed upon in a separate written agreement or invoice.

  • Payment Terms: Payments are due as specified in the invoice or agreement. Failure to pay may result in suspension or termination of Services.

  • Refunds: We strive to ensure complete satisfaction with our Services. If you are not fully satisfied with our work, you may be eligible for a refund under the terms outlined in our Refund Policy. Refund requests must be made in writing within 30 days of the completion of the Service and are limited to a maximum of 40% of the total order value. Please refer to our Refund Policy for detailed information on eligibility, submission, and processing of refunds.

6. No Guarantee of Results

  • Acknowledgment: You acknowledge and agree that RID Marketing does not guarantee the reinstatement of your suspended Google account.
  • Limitation of Liability: We shall not be held liable for any failure to achieve desired outcomes, including account reinstatement, as decisions are made solely by Google.

7. Intellectual Property Rights

  • Ownership: All materials, documents, and content provided by RID Marketing are owned by us and protected by intellectual property laws.
  • License: We grant you a limited, non-exclusive, non-transferable license to use the materials solely for your personal use in connection with the Services.
  • Restrictions: You may not reproduce, distribute, modify, or create derivative works of our materials without our prior written consent.

8. Confidentiality

  • Confidential Information: Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the Services.
  • Non-Disclosure: Neither party shall disclose confidential information to any third party without the prior written consent of the other party, except as required by law.

9. Disclaimer of Warranties

  • Services Provided "As Is": Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
  • No Warranty: We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

  • Maximum Liability: To the fullest extent permitted by law, RID Marketing's total liability to you for any claims arising out of or relating to these Terms or our Services is limited to the amount you paid us for the Services.
  • No Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.

11. Indemnification

You agree to indemnify, defend, and hold harmless RID Marketing, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of our Services.
  • Your violation of these Terms.
  • Your infringement of any third-party rights, including intellectual property or privacy rights.

12. Termination

  • Termination by You: You may terminate our Services at any time by providing written notice to us.
  • Termination by Us: We reserve the right to suspend or terminate your access to our Services at any time, with or without cause or notice.
  • Effect of Termination: Upon termination, all rights and licenses granted to you will cease immediately. Sections relating to Fees and Payment, Confidentiality, Limitation of Liability, Indemnification, and Governing Law will survive termination.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Pennsylvania, United States, without regard to its conflict of laws principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Pennsylvania, and the parties hereby consent to the personal jurisdiction and venue therein.

14. Dispute Resolution

  • Negotiation: In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, the parties agree to first attempt to resolve the dispute through informal negotiations.

  • Mediation/Arbitration: If the dispute cannot be resolved through negotiation, the parties may agree to proceed to mediation or binding arbitration as an alternative to litigation.

15. Changes to the Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our Website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

16. Entire Agreement

These Terms, along with any other legal notices and agreements published by us on the Website, constitute the entire agreement between you and RID Marketing concerning the Services.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.

18. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and RID Marketing's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Contact Information

If you have any questions or concerns about these Terms or our Services, please contact us:

Acknowledgment

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

 

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