Privacy policy
RID MARKETING® Privacy Policy
Last Updated: July 14, 2026
R.I.D. LLC, owner and operator of the federally registered RID MARKETING® brand (“RID Marketing,” “RID,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
- Visit www.rid.marketing or another website operated by us
- Contact RID Marketing
- Schedule a consultation
- Submit a website form
- Purchase or inquire about our services
- Communicate with our team
- Grant us access to an advertising, analytics, website, or platform account
- Otherwise interact with RID Marketing
The websites, communications, consultations, and professional services covered by this Privacy Policy are collectively referred to as the “Services.”
This Privacy Policy does not replace any separate service agreement, data-processing agreement, confidentiality agreement, or other written contract between RID Marketing and a client.
1. Information We Collect
The information we collect depends on how you interact with RID Marketing and which Services you use.
1.1 Contact and Business Information
We may collect information you voluntarily provide, including:
- Full name
- Email address
- Telephone number
- Company name
- Job title
- Business address
- Mailing address
- Website address
- Industry
- Business size
- Service interests
- Preferred method of communication
- Information included in forms, emails, messages, or consultation requests
1.2 Client and Service Information
When you request or purchase Services, we may collect information necessary to understand and complete the engagement, including:
- Advertising account identifiers
- Google Ads customer IDs or CIDs
- Merchant Center account information
- Google Business Profile information
- Analytics and conversion-tracking information
- Website and domain information
- Campaign information
- Product-feed information
- Platform notices and enforcement messages
- Suspension, verification, or appeal history
- Previous appeal submissions
- Business-identity information
- Ownership and corporate information
- Licenses, registrations, and authorizations
- Platform communications
- Documents or screenshots provided by the client
- Information concerning products, services, billing, marketing, and business operations
- Access permissions granted through third-party platforms
For suspension, verification, or compliance-related engagements, clients may provide documents such as:
- Business registrations
- Tax or employer-identification documents
- Proof of address
- Business licenses
- Dealer or distributor agreements
- Authorization letters
- Identification documents
- Invoices
- Billing records
- Platform correspondence
- Other information requested by an advertising or technology platform
Clients should provide only the information reasonably necessary for the applicable engagement and should redact unrelated sensitive information whenever possible.
1.3 Payment and Transaction Information
When you purchase Services, we may collect:
- Billing name and address
- Invoice information
- Transaction amount
- Payment status
- Payment date
- Payment-method type
- Limited transaction identifiers
- Information necessary to investigate disputed or unsuccessful payments
Payments may be processed by third-party payment processors. RID Marketing does not ordinarily receive or retain complete payment-card numbers when payment information is entered directly into a third-party payment system.
Payment processors handle information according to their own privacy policies, security practices, and contractual terms.
1.4 Communications and Consultation Information
We may collect information from:
- Emails
- Telephone calls
- Text messages
- Contact forms
- Support requests
- Video meetings
- Calendar bookings
- Social-media communications
- Client portals
- Project-management platforms
This may include:
- Message content
- Attachments
- Meeting details
- Notes
- Follow-up items
- Service requests
- Feedback
- Complaints
- Records of client approvals and decisions
Meetings or calls may be recorded or transcribed when appropriate notice or consent has been provided.
1.5 Automatically Collected Information
When you access our Website, we and our technology providers may automatically collect certain information, including:
- Internet Protocol address
- Browser type and version
- Device type
- Operating system
- General geographic location derived from an IP address
- Referring website or source
- Pages viewed
- Links clicked
- Date and time of access
- Time spent on pages
- Website navigation activity
- Form interactions
- Advertising or campaign identifiers
- Cookie and device identifiers
- Conversion and attribution information
- Website errors and performance information
We may use this information to operate the Website, understand visitor behavior, evaluate advertising, detect security issues, and improve our Services.
1.6 Information From Third Parties
We may receive information from third parties, including:
- Advertising platforms
- Analytics providers
- Website-hosting providers
- Payment processors
- Scheduling providers
- Email and communication platforms
- Customer-relationship-management systems
- Referral partners
- Social-media platforms
- Business-information providers
- Clients and their authorized representatives
The information received depends on the third-party service, the permissions granted, and the applicable provider’s settings.
2. Cookies and Similar Technologies
RID Marketing and our service providers may use:
- Cookies
- Pixels
- Tags
- Scripts
- Local storage
- Advertising identifiers
- Analytics tools
- Similar tracking technologies
These technologies may be used to:
- Operate essential Website functions
- Remember user preferences
- Improve Website performance
- Measure Website traffic
- Analyze visitor behavior
- Identify technical problems
- Understand how visitors reached the Website
- Measure advertising effectiveness
- Attribute leads or conversions
- Support remarketing or advertising campaigns
- Prevent fraud and improve security
2.1 Types of Cookies
Our Website may use the following categories of cookies:
Essential cookies:
Necessary for Website functionality, security, forms, checkout, account access, or fraud prevention.
Analytics cookies:
Help us understand Website traffic, visitor behavior, page performance, and engagement.
Functional cookies:
Remember settings or provide enhanced Website features.
Advertising cookies:
May be used to measure advertisements, understand campaign performance, build audiences, or show more relevant advertisements.
2.2 Managing Cookies
You may control cookies through:
- Your browser settings
- Device privacy settings
- Advertising-platform controls
- Any cookie-preference tool presented on our Website
Disabling certain cookies may affect Website functionality.
Some browsers provide “Do Not Track” signals. Because there is not one universally accepted technical standard for responding to all Do Not Track signals, our Website may not respond to them in every circumstance.
Where applicable law requires us to recognize a legally valid opt-out preference signal, we will process that signal as required by law.
3. How We Use Personal Information
We may use personal information for the following purposes.
3.1 Providing Services
We may use information to:
- Respond to inquiries
- Schedule consultations
- Evaluate prospective engagements
- Prepare proposals and agreements
- Deliver purchased Services
- Provide account management
- Conduct advertising-account audits
- Review websites and platform accounts
- Prepare appeals or verification materials
- Provide compliance and remediation guidance
- Manage advertising campaigns
- Perform SEO, website, analytics, and conversion-tracking work
- Communicate with clients
- Provide reports and recommendations
- Process payments and invoices
- Provide customer support
3.2 Operating and Improving Our Business
We may use information to:
- Operate and maintain the Website
- Improve our Services
- Develop new services
- Train and support our personnel
- Evaluate Website usability
- Measure marketing effectiveness
- Perform quality assurance
- Manage client relationships
- Maintain internal business records
- Forecast demand and allocate resources
We do not use client-provided confidential materials to train public artificial-intelligence models unless the client has expressly authorized that use.
3.3 Communications
We may use information to:
- Respond to questions
- Send appointment confirmations
- Provide project updates
- Request documents or access
- Send invoices and payment notices
- Provide administrative notices
- Communicate policy or service changes
- Send information reasonably related to an existing engagement
3.4 Marketing and Promotional Communications
Where permitted, we may use contact information to send:
- Newsletters
- Service announcements
- Educational content
- Event information
- Promotional offers
- Company updates
- Follow-up communications
You may unsubscribe from marketing emails using the unsubscribe link included in the communication or by contacting us at info@rid.marketing.
Unsubscribing from marketing communications will not prevent us from sending transactional, contractual, security-related, or service-related communications.
3.5 Security, Fraud Prevention, and Enforcement
We may use information to:
- Protect the Website
- Detect unauthorized activity
- Prevent fraud
- Investigate payment disputes
- Enforce our agreements and policies
- Protect RID Marketing, our clients, and others
- Maintain backups and access logs
- Respond to cybersecurity incidents
- Preserve evidence relating to disputes or legal claims
3.6 Legal and Regulatory Purposes
We may process information to:
- Comply with applicable law
- Respond to lawful requests
- Comply with court orders, subpoenas, or legal processes
- Establish, exercise, or defend legal claims
- Satisfy tax, accounting, and recordkeeping obligations
- Cooperate with law enforcement or regulatory authorities
- Protect legal rights, safety, and property
4. Legal Bases for Processing
Where laws such as the United Kingdom General Data Protection Regulation or European Union General Data Protection Regulation apply, we may process personal information based on one or more of the following legal grounds:
- Performance of a contract
- Steps requested before entering into a contract
- Compliance with a legal obligation
- Our legitimate business interests
- Consent
- Establishment, exercise, or defense of legal claims
Our legitimate interests may include operating our business, communicating with clients and prospective clients, improving Services, protecting account security, preventing fraud, and marketing our Services.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing lawfully performed before consent was withdrawn.
5. How We Disclose Personal Information
We may disclose personal information in the following circumstances.
5.1 Service Providers
We may provide information to vendors that help us operate our business, including:
- Website-hosting providers
- Cloud-storage providers
- Payment processors
- Email providers
- Calendar and scheduling providers
- Analytics providers
- Advertising platforms
- Customer-relationship-management providers
- Project-management platforms
- Call-tracking or communication providers
- Security and fraud-prevention providers
- Professional contractors
- Technical-support providers
These providers may process information only as necessary to provide services to RID Marketing, subject to their contractual obligations and applicable law.
5.2 Client-Authorized Platforms and Providers
When necessary to deliver Services, we may disclose or submit information to platforms or providers authorized by the client, including:
- Microsoft
- Advertising platforms
- Merchant platforms
- Website platforms
- Analytics providers
- Hosting providers
- Domain providers
- Payment providers
- Other client-designated vendors
Information submitted to a third-party platform becomes subject to that platform’s terms, privacy policy, and data practices.
5.3 Employees, Contractors, and Professional Advisors
Information may be shared with authorized:
- Employees
- Contractors
- Consultants
- Attorneys
- Accountants
- Insurers
- Auditors
- Collection providers
- Other professional advisors
Access is limited to information reasonably necessary for the applicable role or purpose.
5.4 Legal Requirements and Protection of Rights
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with law
- Respond to a subpoena or court order
- Cooperate with a lawful government request
- Investigate suspected fraud
- Enforce an agreement
- Collect an unpaid balance
- Defend a legal claim
- Protect the rights, property, safety, or security of RID Marketing or others
5.5 Business Transfers
If RID Marketing is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, information may be disclosed or transferred as part of that transaction.
5.6 With Your Direction or Consent
We may disclose information when you direct us to do so or provide consent.
6. Sale, Sharing, and Targeted Advertising
RID Marketing does not sell personal information in exchange for money.
However, certain uses of analytics, advertising cookies, pixels, or similar technologies may be considered a “sale,” “sharing,” or use for “targeted advertising” under some state privacy laws, even when no money is exchanged.
Depending on your location and applicable law, you may have the right to opt out of:
- The sale of personal information
- The sharing of personal information for cross-context behavioral advertising
- Processing for targeted advertising
- Certain forms of profiling
You may submit an applicable request by emailing info@rid.marketing with the subject line:
Privacy Opt-Out Request
You may also use available browser, device, advertising, or Website cookie controls.
We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising purposes.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing Services
- Maintaining client and business records
- Completing an engagement
- Responding to questions
- Processing payments
- Complying with tax and accounting requirements
- Resolving disputes
- Enforcing agreements
- Defending legal claims
- Meeting legal or regulatory obligations
- Maintaining security and fraud-prevention records
Retention periods may depend on:
- The type of information
- The nature and length of the client relationship
- Contractual requirements
- Platform-review timelines
- Legal limitation periods
- Tax and accounting obligations
- Security considerations
- Pending or anticipated disputes
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to backup, legal-hold, and technical limitations.
Clients should not rely on RID Marketing as the permanent storage location for business records, advertising data, website files, or platform documents.
8. Information Security
RID Marketing uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Safeguards may include:
- Access controls
- Password protections
- Multifactor authentication
- Role-based platform access
- Encryption during transmission
- Secure third-party platforms
- Restricted employee or contractor access
- Account-monitoring practices
- Backup and recovery measures
- Security updates
- Internal policies and procedures
Clients should grant account access through official platform-permission systems whenever available rather than sharing master passwords.
No method of Internet transmission or electronic storage is completely secure. RID Marketing cannot guarantee absolute security or prevent every unauthorized access, loss, misuse, or disclosure.
FTC guidance recommends that businesses understand what information they hold, retain only what they need, protect it appropriately, dispose of it securely, and plan for incidents.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Know whether we process your personal information
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Receive a portable copy of certain information
- Opt out of the sale or sharing of personal information
- Opt out of targeted advertising
- Restrict or object to certain processing
- Withdraw consent
- Appeal the denial of a privacy request
- Receive information about categories of information collected and disclosed
- Receive equal service and pricing without unlawful discrimination for exercising privacy rights
These rights are not absolute and may be subject to legal exceptions.
For example, we may retain information necessary to:
- Complete a transaction
- Provide requested Services
- Maintain security
- Prevent fraud
- Comply with law
- Exercise or defend legal claims
- Enforce an agreement
- Maintain required business records
State privacy laws increasingly provide consumers with rights to access, correct, delete, and opt out of certain uses of personal information.
10. Submitting a Privacy Request
To submit a privacy request, contact:
Email: info@rid.marketing
Subject: Privacy Rights Request
Phone: +1 (929) 800-2110
Please include:
- Your name
- Your email address
- Your state or country of residence
- The type of request
- Enough information for us to identify the relevant records
We may need to verify your identity before completing a request. Verification may involve confirming information already associated with your relationship with RID Marketing.
We will use verification information only to evaluate and process the request.
Where permitted, an authorized agent may submit a request on your behalf. We may require proof of the agent’s authority and may contact you directly to verify the request.
We will respond within the period required by applicable law. When permitted, we may extend the response period and will notify you of the extension.
If we deny a request, we will provide an explanation where required and describe any available appeal process.
11. California Privacy Notice
California residents may have specific rights under California privacy law when the law applies to RID Marketing and the applicable information.
During the preceding 12 months, we may have collected the following broad categories of personal information:
- Identifiers
- Customer-record information
- Commercial information
- Internet or electronic-network activity
- General geolocation information
- Professional or employment-related information
- Payment and transaction information
- Communications
- Inferences derived from Website or service interactions
- Sensitive information voluntarily provided for verification or platform-related Services
We collect and use these categories for the business and commercial purposes described in this Privacy Policy.
We may disclose these categories to service providers, contractors, client-authorized platforms, professional advisors, and other recipients described in this Privacy Policy.
We do not sell personal information for money. Certain analytics or advertising technologies may be considered sharing under California law.
Subject to applicable law, California residents may request access, correction, deletion, or information about data practices and may opt out of certain sale or sharing activities.
We will not unlawfully discriminate against an individual for exercising an applicable privacy right.
12. International Data Transfers
RID Marketing is based in the United States.
If you access the Website or use our Services from another country, your information may be transferred to, stored in, or processed in the United States and other countries where RID Marketing or our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws in your country.
Where required by applicable law, we will use appropriate safeguards for international transfers.
International privacy guidance generally expects notices to explain processing purposes, retention periods, recipients, and applicable individual rights.
13. Children’s Privacy
The Website and Services are intended for businesses and adults and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through the Website.
If you believe a child has provided personal information to RID Marketing, contact us at info@rid.marketing so we can review the matter and take appropriate action.
14. Third-Party Websites and Services
The Website may contain links to websites, applications, platforms, or services that are not owned or controlled by RID Marketing.
We are not responsible for the privacy, security, content, or practices of third parties.
Third-party services are governed by their own:
- Privacy policies
- Cookie policies
- Security practices
- Terms of service
- Data-retention practices
We encourage users to review the policies of third-party services before providing information.
15. Social Media
RID Marketing may maintain profiles on social-media platforms.
When you interact with us through a social-media platform, the platform may collect and process information independently. Your use of that platform is governed by its own terms and privacy policy.
Information you publicly post or share through social media may be visible to other users.
16. Email and Marketing Preferences
You may unsubscribe from promotional emails using the unsubscribe link contained in the email or by contacting info@rid.marketing.
Even after opting out of marketing, we may continue to send:
- Appointment confirmations
- Service communications
- Invoice notices
- Security notices
- Legal notices
- Responses to inquiries
- Communications related to an existing client relationship
17. Trademark Notice
RID MARKETING® is a federally registered trademark owned by R.I.D. LLC.
U.S. Trademark Registration No. 8,260,171
The RID MARKETING® name, logo, branding, graphics, trade dress, Website content, service names, and associated materials may be protected by trademark, copyright, unfair-competition, and other laws.
Nothing in this Privacy Policy grants any license or right to use the RID MARKETING® trademark or other proprietary materials without prior written authorization from R.I.D. LLC, except where permitted by applicable law.
Third-party company names, products, services, logos, and trademarks remain the property of their respective owners. References to third parties do not imply endorsement, sponsorship, or affiliation unless expressly stated.
18. Changes to This Privacy Policy
RID Marketing may update this Privacy Policy from time to time.
When changes are made, we will update the “Last Updated” date at the beginning of this Policy.
Material changes may also be communicated through the Website, email, or another reasonable method when required or appropriate.
Changes become effective when the revised Privacy Policy is posted unless another effective date is stated.
19. Contact Information
Questions, concerns, complaints, and privacy requests may be directed to:
RID MARKETING®
R.I.D. LLC
Email: info@rid.marketing
Phone: +1 (929) 800-2110
Website: www.rid.marketing
Customer Service Hours: Monday through Friday, 11:00 a.m. to 6:00 p.m. Eastern Time
Please use the subject line “Privacy Request” when contacting us about personal information or privacy rights.